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©2017 by Spa Town Comics

TERMS AND CONDITIONS OF USE

These are the full Terms and Conditions for the Customer’s use of this website and for the purchasing of products through this website. Please read these carefully. If you do not agree to these Terms and Conditions, please do not use this website.

 

Introduction

 

This website is owned and operated by Spa Town Comics. Spa Town Comics is registered in England and Wales at the following address: Spa Town Comics, 37 Ashmead Road, Banbury, Oxfordshire, OX16 1AA. Users of this website are bound by these Terms and Conditions and should read this document before proceeding. Use of this website and information on this website is subject to the Terms and Conditions set out in this document. By using this website, the Customer is acknowledging their consent to be bound by these Terms and

 

Conditions.

 

Spa Town Comics reserves, under sole discretion, the right to change these Terms and Conditions at any time, without notice. Any changes will be posted within this document. By use of this website, the Customer accepts that they are bound by the Terms and Conditions as they are written in this document. The Customer should check this document regularly.

 

Forming a Contract

 

When the Customer places an order to purchase a product from this website, this order is a formal offer to purchase the mentioned product. Upon receipt of the Customer’s order, Spa Town Comics will send the Customer a confirmation email illustrating that order in detail, including the price for delivery. The confirmation email that Spa Town Comics sends is neither a guarantee nor an invoice.

A contract between the Customer and Spa Town Comics will come into existence when Spa Town Comics charge the Customer’s credit or debit card for the purchase of the product.

 

Pricing

 

All prices on this website are in £ sterling and include V.A.T. where appropriate.

This website operates independently from the Spa Town Comics registered address. Prices and promotions that are offered by Spa Town Comics on this website may differ from those in the Spa Town Comics physical store.

Spa Town Comics makes every effort to ensure that the contents listed on this website are correct. However, errors may occur and Spa Town Comics reserves the right to alter product prices and information on this website without notice. Other reasons for price alteration may include (but are not limited to) taxation changes or other duty increases.

In the event that Spa Town Comics changes the price of an item due to an error, the following Terms apply. Spa Town Comics will inform the Customer as soon as possible of the amendment and of the correct price. The Customer may choose to fulfil their order at the correct price, or to cancel their order. If the Customer chooses to cancel their order and has already paid for the goods in question, Spa Town Comics Ltd shall refund the full amount in accordance with these Terms and Conditions.

The Customer should be aware that Spa Town Comics does not consider a pricing adjustment due to a promotion, sale or other offer as an error in price, and the above Terms do not therefore apply.

Spa Town Comics is under no obligation to fulfil an order for a product that was advertised at an erroneous price or description.

Ownership of goods does not pass into the hands of the Customer until Spa Town Comics has received full payment.

 

Availability

 

Where a release date is listed on this website that date is subject to change in accordance to information received from the supplier of the item. Spa Town Comics will not be held responsible if that item is delayed, brought forward or cancelled, or if the content or cover art has changed. Where a new release is cancelled, Spa Town Comics will cancel the Customer’s order and no costs will be charged to the Customer’s account.

 

Spa Town Comics sells a number of limited editions on this website. The availability of these items is strictly on a ‘first come first served’ basis. Spa Town Comics will endeavour to fulfil every Customer’s order; however, once the supply of the limited edition item is exhausted and the Customer’s order cannot be fulfilled, Spa Town Comics will cancel the Customer’s order and no costs will be charged to the Customer’s account.

 

Spa Town Comics will not be responsible for compensating the Customer for any other losses connected with the purchase of limited edition products.

Delivery and Shipping

Customers can choose to collect in store or use our flat shipping rate of £2.95 for orders up to the value of £29. Orders of £30 and over qualify for free shipping. We currently only ship within the UK and aim to ship within 3-5 business days. All deliveries will be made to the address that the Customer gives for delivery of the product.

Spa Town Comics reserves the right to refuse to deliver to an address that may not be secure. This address could be (but is not limited to) a communal postal address, a BFPO or a PO Box. In this event, Spa Town Comics will inform the Customer as soon as possible.

Spa Town Comics will not be liable to the Customer in the event that Spa Town Comics is prevented by circumstance from delivering product that the Customer has ordered.

Right to Cancel

For in stock products, the Customer may cancel their order, for any reason and at any time, up to fourteen working days after the Customer has received their goods. In the event that the Customer wishes to cancel their order, the Customer must inform Spa Town Comics in writing. It is also possible to send an email to info@spatowncomics.co.uk.

Should a customer wish to invoke their right to cancel on any other item, the product must be returned to Spa Town Comics in its original packaging and in a resalable condition with all seals and wrappings.

Should the Customer invoke their right to cancel, the following Terms apply:

If Spa Town Comics has not yet despatched the product, Spa Town Comics will cancel the Customer’s order and a refund will be applied.

If Spa Town Comics has already despatched the product, the Customer should contact info@spatowncomics.co.uk.

In this instance, the Customer undertakes the responsibility to return that product to Spa Town Comics. Spa Town Comics will refund the cost of the item, but will not refund any postal charges paid by the Customer as part of their initial order.

The Customer must return the item to Spa Town Comics within 14 days of receipt to qualify for a refund.

Subscription Services

Customers taking advantage of our standard Comic Subscription service or Fantastic 4 Subscription services must refer to our specific terms and conditions of each service with regards to cancellation rights/process.

Defective Goods

In the event that an item is defective, faulty or sent in error by Spa Town Comics, the customer should contact Spa Town Comics to arrange the return of the item. Email: info@spatowncomics.co.uk or call us Mon-Fri 9.00am-5.00pm on +44 (0)7789 002149.
The Customer should use and include all the original packaging to return their item/s to Spa Town Comics.

Spa Town Comics will offer a replacement for the same product/s that were faulty or damaged. Where we cannot offer a replacement we will refund the cost of the item/s and postage where applicable.

The Customer must return the item/s to Spa Town Comics within 30 days of receipt for faulty, damaged or defective goods to qualify for a refund.

Links to Other Sites

The Spa Town Comics website contains links to external sites. Such links are not in any way an endorsement by, or an affiliation with, Spa Town Comics. Spa Town Comics does not accept responsibility for the content of any external sites. Any goods that the Customer orders from another website are subject to the Terms and Conditions of that website and Spa Town Comics has no liability to the Customer in respect of that website nor any goods or services the Customer obtains through its use.

Other websites are not subject to the Privacy Policy of Spa Town Comics and may collect data or solicit personal information from the Customer.

Intellectual Property

All content of this website is the property of Spa Town Comics and is protected by intellectual property and copyright laws. The Customer may access any part of this website and download or copy material for personal use only. The Customer may not download or copy material for use in conjunction with any other website or business. Spa Town Comics retains the copyright for such material, or, where the owners of the material have licensed that material to Spa Town Comics, the copyright is retained by the owners themselves.

The customer may not remove any copyright, trademark or intellectual property notice contained in original material from any material downloaded from this website.

All trademarks appearing on this website are the property of their respective owners. Use of these trademarks is forbidden unless written permission is obtained from the owner of the trademark.

Data Protection

Personal details provided by the Customer to Spa Town Comics through this website will only be used in accordance with the Privacy Policy of Spa Town Comics. The Customer should read the Privacy Policy before using this website. By providing personal details to Spa Town Comics, the Customer is consenting to the use of those details in accordance with the Spa Town Comics as laid out on this site.

 

Other Information

 

The Customer must be over 18 years of age to buy product from this website.

 

Spa Town Comics reserves the right to correct any errors on this website, including description and image. Spa Town Comics reserve the right to refuse or cancel any website order based on an incorrect description or image. These corrections may be made after the Customer’s order has been acknowledged.

 

Spa Town Comics reserves the right to decline to supply any individual or company without explanation.

 

Spa Town Comics reserves the right to suspend or terminate the Customer’s use of this website at any time without explanation.

It is a crime to use a false name or a known invalid credit or debit card number to attempt to order from this website. Spa Town Comics will prosecute any Customer caught wilfully entering a fictitious order to the fullest extent of the law.

 

If any single provision of these Terms and Conditions is found to be invalid by a Court of Law, the invalidity of that single provision will not affect the remaining provisions of these Terms and Conditions, which will continue to have full effect.

 

The failure of Spa Town Comics to exercise any right or remedy under these Terms and Conditions does not constitute a waiver of that right or remedy.

Jurisdiction

 

These Terms and Conditions shall be construed and interpreted in accordance with the relevant United Kingdom Law. The Courts of the United Kingdom will have exclusive jurisdiction in relation to any claim, dispute or other matter arising from these Terms and Conditions, the Customer’s use of this website or the supply of the product by Spa Town Comics.

 

Document last reviewed: 19/02/2017